Which of the following actions best ensures patient comfort during blood collection?

Positioning the arm properly and offering reassurance is the best action to ensure patient comfort during blood collection. Proper positioning helps to stabilize the arm, making it easier for the phlebotomist to locate the vein and perform the procedure effectively. This not only enhances the success of the blood draw but also minimizes potential discomfort for the patient.

Additionally, offering reassurance can significantly calm a patient’s nerves and anxiety. Blood collection can be an intimidating experience, especially for those who may have a fear of needles or have had negative experiences in the past. Providing verbal reassurance and a calming presence can help create a more positive atmosphere, making the patient feel cared for and respected.

In contrast, using a large needle for expediency could lead to unnecessary discomfort, as larger needles can cause more pain. Encouraging the patient to look away may prevent them from witnessing the procedure, but it does not necessarily contribute to comfort and could actually increase anxiety. Completing the collection as quickly as possible might seem efficient, but rushing can lead to mistakes or a more painful experience for the patient, such as improper technique or increased anxiety levels.